Payment Clarity
QRIS, DANA, OVO and GoPay deposit and withdrawal timelines are spelled out. No hidden fees; no surprise holds.
LEGAL REFERENCE
Our Terms Shape Your Account
These terms define how 389sport operates for you. We've built them around Indonesia's payment landscape—QRIS, DANA, OVO and GoPay—so your account, lobby access and payouts work the way...
Account SecurityFair PlayPayment ClarityYour RightsSupport Always
Policy Foundation & Jurisdiction
389sport operates under the terms outlined here for account holders in supported Indonesian regions. These terms govern your use of our platform, including live casino tables, slot lobbies and sportsbook markets. By opening an account, you agree to these conditions. We comply with local payment frameworks and keep your account data secure. Disputes are handled through our support team first; escalation follows
applicable regional guidance. Your account remains yours—we don't sell or share your details without your consent.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
Why These Terms Matter
Transparent Rules
Every term is written in plain language so you know exactly what to expect from your account, your deposits and your withdrawals.
Indonesia-First Design
We've shaped these terms around QRIS, DANA, OVO and GoPay so payment flows feel natural and disputes resolve fast in your region.
Account Protection
Your login, your funds and your game history are protected by encryption and regular security audits. We detail our safeguards here.
Fair Play Commitment
Live tables and slots run on certified RNG systems. We publish our fairness standards so you can trust every round you play.
Dispute Resolution
If something goes wrong, our support team investigates and resolves it. These terms outline the process so you know what happens next.
Regular Updates
We update these terms only when needed—and we notify you in advance. You're never surprised by a sudden policy shift.
WHY THIS PLATFORM
How Our Terms Stack Up
Account Ownership
Your account is yours. We don't lock funds or restrict withdrawals without clear cause outlined in these terms.
Game Fairness
Every slot, live table and sportsbook market runs on certified systems. We publish our RNG certifications.
Data Privacy
Your personal details and game history stay private. We detail exactly what data we collect and how we use it.
Support Access
Live chat, email and in-app help are available 24/7. Response times are guaranteed; escalations are tracked.
Term Changes
We notify you before any material change to these terms. You can review updates and decide whether to continue.
Dispute Handling
Disagreements are resolved through our support team first, then escalated if needed. The process is transparent.
QUICK SIGNAL
What Defines Our Platform
Instant Lobby Access
Open your account in seconds and the full lobby—live tables...
Multi-Game Switching
Jump between live baccarat, slot rooms and sportsbook markets without...
Mobile-First Design
Play on your phone, tablet or desktop. The lobby, tables...
Fast Payouts
Withdraw to QRIS, DANA, OVO or GoPay and funds land...
Live Dealer Tables
Real dealers, real-time streams, real interaction. Our live casino runs...
Sportsbook Markets
Live odds, pre-match lines and in-play betting across football, basketball...
Terms & Conditions Questions
Tap 'Forgot Password' on the login screen and we'll send a reset link to your email. Click it, set a new password and you're back in. If you don't receive the email, check spam or contact support.
Yes. Go to Account Settings, select 'Close Account' and confirm. Any remaining balance will be withdrawn to your registered payment method within our standard timeframe.
Limits vary by game and table. Live baccarat tables range from Rp 10K to Rp 50M per hand. Slots start at Rp 1K per spin. Check the table info before you sit down.
QRIS, DANA, OVO and GoPay withdrawals process within 1–4 hours during business hours. Bank transfers may take 1–2 business days. We'll confirm the exact timeline when you request.
Yes. We use 256-bit SSL encryption for all data in transit and at rest. Your login, payment details and game history are protected by industry-standard security protocols.
Contact support immediately with details. Our team will review your transaction history and game logs. If an error is confirmed, we'll correct it and notify you within 24 hours.
Yes. In Account Settings, you can set daily Deposit references, session time limits and loss limits. Changes take effect immediately and help you stay in control.